Last updated 15 September 2026
Scribe's paid plans are sold by Paddle.com, our merchant of record, on behalf of BIM GROUPE HOLDING INTERNATIONAL LIMITED. Paddle processes every payment and every refund.
If Scribe is not right for you, ask for a refund within 14 days of your first payment for a plan, monthly or yearly, and you get the full amount of that payment back, even if your private server is already running. You do not need to give a reason.
Renewals are not covered by this guarantee. If you do not want a renewal, cancel before it happens.
Refunds go back to the original payment method. Your bank may take a few days to show it.
You can cancel a subscription at any time. It stays active until the end of the period you have paid for and is not renewed. Time left in a period you have already paid for is not refunded after the 14-day window.
This policy does not limit any right you have under the consumer law of your country, including statutory withdrawal rights. Where the law gives you more, the law applies.